{"id":24789,"date":"2024-11-26T14:07:11","date_gmt":"2024-11-26T12:07:11","guid":{"rendered":"https:\/\/eeke.squawque.gr\/?page_id=24789"},"modified":"2025-02-05T14:25:54","modified_gmt":"2025-02-05T11:25:54","slug":"digital-consumers-services","status":"publish","type":"page","link":"https:\/\/eeke.gr\/en\/activities-of-e-e-k-e\/digital-consumers-services\/","title":{"rendered":"e-CONSUMER SERVICES"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"24789\" class=\"elementor elementor-24789 elementor-13326\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-378a275d e-flex e-con-boxed e-con e-parent\" data-id=\"378a275d\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1e0a1565 elementor-widget elementor-widget-text-editor\" data-id=\"1e0a1565\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>EEKE, utilizing the technology evolution, created in 2018 the\u00a0<strong>Mobile\u00a0App<\/strong>\u00a0<strong>\u201c<\/strong><a href=\"\/en\/app-traveler-rights\/\"><strong>Traveler\u00a0Rights GR<\/strong><\/a><strong>\u201d<\/strong><strong>,\u00a0<\/strong>an innovative mobile phone application which is available in two languages<strong>\u00a0(Greek &amp; English)\u00a0<\/strong>and designed to operate in\u00a0<strong>ANDROID and iOS devices<\/strong>.<\/p><p>This application is a useful informative and advisory tool for the protection of travelers\u2019 rights in Greece, as it presents simply and understandable manner the rights of the consumer during a trip in Greece (travel, accommodation, food, shopping, etc.) classified in sections and sub-sections (Air Travel, Ferry Travel, Taxi, Hotel Accommodation, etc.).<\/p><p>In addition to traveler information, it has the following useful features:<\/p><ul><li><strong>Catalog with contact lists of tourist services in Greece<\/strong>\u00a0(Airports, Ports, Tourist Police, Embassies, etc.), with complete contact details (addresses, e-mail and url) and the possibility of automatic calling from the user\u2019s mobile phone<\/li><li><strong>Electronic application form<\/strong>\u00a0for membership in \u0395\u0395\u039a\u0395<\/li><li><strong>Emergency Message (SOS Message)<\/strong>\u00a0with simultaneous sending of the coordinates of its location via GPS Tracking, in case of emergency<\/li><li><strong>Instant Submission Form<\/strong>\u00a0of Question or Complaint\u00a0<strong>addressed to EEKE<\/strong>, in case the consumer is unable to resolve any consumer problem he is facing.<\/li><\/ul><table border=\"2\"><tbody><tr><td>The mobile app \u201cTraveler Rights GR\u201d\u00a0<strong>won 2 Gold awards<\/strong>\u00a0at the \u201c<strong>Mobile Excellence Awards 2018\u2033<\/strong>\u00a0in the category Mobile Applications for Retail and Consumers:\u00a0<strong>Mobile Service for Consumers<\/strong>\u00a0and at the\u00a0<strong>Tourism Awards 2019<\/strong>, in the category \u201c<strong>Technology enhanced Experience<\/strong>\u201c<\/td><\/tr><\/tbody><\/table><p>\u00a0<\/p><h4>e- Consumer Services<\/h4><ol><li><a href=\"\/en\/contact\/consumers-complaints\/\">e-complaint<\/a><\/li><li><a href=\"\/en\/contact\/settlement-of-debts\/\">e- debt settlement<\/a><\/li><\/ol><h4><strong>e-Publications<\/strong><\/h4><p>Printed editions of \u0395\u0395\u039a\u0395 have been converted into Electronic and Audio Guides for the Disabled<\/p><ol><li><a href=\"\/to-alfavitari-tou-katanaloti\/\">Alphabet of Consumers (in Greece)<\/a><\/li><li><a href=\"\/to-alfavitari-tou-taxidioti\/\">Alphabet of Travelers (in Greece)<\/a><\/li><\/ol><p><em>\u0397\u03c7\u03b7\u03c4\u03b9\u03ba\u03bf\u03af \u039f\u03b4\u03b7\u03b3\u03bf\u03af<\/em>:<\/p><ol><li><a href=\"\/ichitiki-odigi\/alfavitari-tou-katanaloti-ichitika\">Alphabet of Consumers (in Greece)<\/a><\/li><li><a href=\"\/ichitiki-odigi\/alfavitari-tou-taxidioti-ichitika\/\">Alphabet of Travelers (in Greece)<\/a><\/li><\/ol><h4><strong>MINI SITES<\/strong><\/h4><p><strong>Union of Working Consumers of Greece has created\u00a0mini-sites for its actions::<\/strong><\/p><ol><li><a href=\"\/en\/activities-of-e-e-k-e\/education\/development-of-key-competences-of-adults-in-consumer-education\/\">DEVELOPMENT OF KEY COMPETENCES OF ADULTS IN CONSUMER EDUCATION<\/a><\/li><li><a href=\"https:\/\/eeke-seniors.gr\/\">EEA Grants. Active Citizens Fund: \u03a8\u03b7\u03c6\u03b9\u03b1\u03ba\u03ad\u03c2 \u039a\u03bf\u03b9\u03bd\u03cc\u03c4\u03b7\u03c4\u03b5\u03c2 \u03a4\u03c1\u03af\u03c4\u03b7\u03c2 \u0397\u03bb\u03b9\u03ba\u03af\u03b1\u03c2<\/a><\/li><li><a href=\"\/en\/app-traveler-rights\/\">Mb Application: Traveler Rights GR<\/a><\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>EEKE, utilizing the technology evolution, created in 2018 the\u00a0Mobile\u00a0App\u00a0\u201cTraveler\u00a0Rights GR\u201d,\u00a0an innovative mobile phone application which is available in two languages\u00a0(Greek &amp; English)\u00a0and designed to operate in\u00a0ANDROID and iOS devices. This application is a useful informative and advisory tool for the protection of travelers\u2019 rights in Greece, as it presents simply and understandable manner the rights [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":24031,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-24789","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.1 (Yoast SEO v27.1.1) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>e-CONSUMER SERVICES | \u0388\u03bd\u03c9\u03c3\u03b7 \u0395\u03c1\u03b3\u03b1\u03b6\u03bf\u03bc\u03ad\u03bd\u03c9\u03bd \u039a\u03b1\u03c4\u03b1\u03bd\u03b1\u03bb\u03c9\u03c4\u03ce\u03bd \u0395\u03bb\u03bb\u03ac\u03b4\u03b1\u03c2<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/eeke.gr\/draseis-tis-e-e-k-e\/psifiopoiisi-katanalotikon-ypiresion\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"e-CONSUMER SERVICES\" \/>\n<meta property=\"og:description\" content=\"EEKE, utilizing the technology evolution, created in 2018 the\u00a0Mobile\u00a0App\u00a0\u201cTraveler\u00a0Rights GR\u201d,\u00a0an innovative mobile phone application which is available in two languages\u00a0(Greek &amp; English)\u00a0and designed to operate in\u00a0ANDROID and iOS devices. 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