{"id":24023,"date":"2024-11-26T14:01:39","date_gmt":"2024-11-26T12:01:39","guid":{"rendered":"https:\/\/eeke.squawque.gr\/?page_id=24023"},"modified":"2026-02-17T10:38:00","modified_gmt":"2026-02-17T08:38:00","slug":"consumers-complaints","status":"publish","type":"page","link":"https:\/\/eeke.gr\/en\/contact\/consumers-complaints\/","title":{"rendered":"CONSUMERS COMPLAINTS"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"24023\" class=\"elementor elementor-24023 elementor-13310\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-15cfb3d e-flex e-con-boxed e-con e-parent\" data-id=\"15cfb3d\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d03f8a2 elementor-widget elementor-widget-text-editor\" data-id=\"d03f8a2\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><em>The Union of Working Consumers of Greece was established in 2009 with the objective to defend consumer interests at all levels. Since the beginning, its primary consideration, based on the existing needs, was the creation of a specialized complaint handling department whose mission would be to investigate and process complaints.<\/em><\/p><p><em>The consumers often \u201csee\u201d their interests being affected and their rights infringed by suppliers who employ unfair practices.<\/em><\/p><p><em>Our aim is to create informed and conscious consumers not only aware of their rights but eager to claim those rights.<\/em><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-25df5a1 e-flex e-con-boxed e-con e-parent\" data-id=\"25df5a1\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-54cdea8 elementor-widget__width-initial elementor-widget elementor-widget-ld_button\" data-id=\"54cdea8\" data-element_type=\"widget\" data-widget_type=\"ld_button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t\t<a\n\t\t\t\thref=\"\/en\/digital-services\/consumers-complaints\/\" target=\"_blank\"class=\"elementor-button btn btn-solid btn-xlg btn-block btn-icon-shaped btn-has-label\"\t\t\t>\n\t\t\t\t\t\t\t\t\t<span data-text=\"File your complaint here\" class=\"btn-txt\">\n\t\t\t\t\t\tFile your complaint here\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ccaead5 e-flex e-con-boxed e-con e-parent\" data-id=\"ccaead5\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-241da23 elementor-widget elementor-widget-text-editor\" data-id=\"241da23\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><em>A statistical analysis of the c<\/em>omplaints for the years 2009-2019, carried out by the Union of Working Consumers of Greece, is available here<em>.<\/em><\/p><p><a href=\"\/wp-content\/uploads\/2025\/02\/Statistical-Analysis-of-Complaints-2009-2019.pdf\">Statistical Analysis of Complaints 2009-2019<\/a><\/p><p>The Union of Working Consumers of Greece:<\/p><ul><li><strong><em>Has processed successfully\u00a0<\/em><\/strong><em>almost<\/em>\u00a0all the lodged complaints, bringing important economical and moral benefit to the consumers.<\/li><li><strong><em>Assists the consumers,\u00a0<\/em><\/strong>by providing them with general and personalized information and guidance with regard to their rights and the way they can claim them.<\/li><li><strong><em>Is at the forefront of raising awareness\u00a0<\/em><\/strong><em>on\u00a0<\/em>every legislative development directly or indirectly related to the consumers, by informing them accurately and timely by every possible medium and way.<\/li><\/ul><p>We are constantly at the consumer\u2019s service, by intervening every time they feel unprotected and by resolving every problem they are unable to settle.<\/p><p><strong>Consumers can resist and claim their rights.<\/strong><\/p><p><strong><em>They don\u2019t stand alone in this challenging task.<\/em><\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>The Union of Working Consumers of Greece was established in 2009 with the objective to defend consumer interests at all levels. Since the beginning, its primary consideration, based on the existing needs, was the creation of a specialized complaint handling department whose mission would be to investigate and process complaints. The consumers often \u201csee\u201d their [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":24053,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-24023","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.1 (Yoast SEO v27.1.1) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>CONSUMERS COMPLAINTS | \u0388\u03bd\u03c9\u03c3\u03b7 \u0395\u03c1\u03b3\u03b1\u03b6\u03bf\u03bc\u03ad\u03bd\u03c9\u03bd \u039a\u03b1\u03c4\u03b1\u03bd\u03b1\u03bb\u03c9\u03c4\u03ce\u03bd \u0395\u03bb\u03bb\u03ac\u03b4\u03b1\u03c2<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/eeke.gr\/en\/contact\/consumers-complaints\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"CONSUMERS COMPLAINTS\" \/>\n<meta property=\"og:description\" content=\"The Union of Working Consumers of Greece was established in 2009 with the objective to defend consumer interests at all levels. 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